Job Opportunities

ATA employs professional, responsible people with a ’can-do’ attitude to deliver excellent levels of service, ensuring quality in everything that we do.

NATA offers a range of employment opportunities across the many programs we run and any current vacancies will be listed on this page.

NATA does not offer traineeships or voluntary work.


- ILAC Quality Officer

- Helpdesk Specialist


ILAC Quality Officer

  • International Laboratory Accreditation Cooperation (ILAC) Secretariat requires a motivated and hands on Quality Officer
  • 12 months contract with extension
  • Based in Rhodes – Free parking

The Organisation

National Association of Testing Authorities, Australia (NATA) is a not for profit member owned organisation that operates Australia’s laboratory accreditation system. NATA also provides full Secretariat services to the International Laboratory Accreditation Cooperation (ILAC).

We are looking for a highly motivated individual to take on the role of Quality Officer. This position reports to the ILAC Secretary, as the manager of the ILAC Secretariat.

The Position

The key attributes for this position are capability and experience in documenting, implementing and maintaining operational and quality management procedures, co-ordination of policy implementation and monitoring of policy development issues. This will include undertaking the duties associated but not limited to the extensive procedural updates that are required as a result of the recently revised and approved Articles of Association and Bylaws, managing the required internal and external audit processes including preparation and follow-up actions as well as further developing liaison representation, stakeholder engagement and policy documentation such as GDPR compliance.

Other key tasks will include the revision of the ILAC publications that fall under the responsibility of the Secretariat, such as complaints handling and the use of the ILAC logo and ILAC MRA Mark. It is also envisaged that the person fulfilling this role will have the technical background to be able to provide support to the ILAC Secretary and ILAC Senior Coordinator to help ensure the sustainability of the Secretariat services to the membership as ILAC also prepares for transitioning, together with their sister organisation, to a single global accreditation organisation.

The successful candidate will therefore be required to take an active role in the maintenance and implementation of ILAC’s quality management system, in addition to undertaking general administrative duties as required. As part of this job also involves co-ordination and liaison with external agencies from both scientific and regulatory backgrounds, the ability to communicate effectively and comprehend and manage a broad range of issues in this regard is highly relevant.

Full training and support will be provided to the successful candidate.

Please note that the applicant must be either an Australian citizen or a permanent resident of Australia.

Key Responsibilities/attributes

The skills, training, experience, and personal qualities required include:

  • Proficiency in Microsoft Office tools including, Word and PowerPoint (essential);
  • Advanced and current Excel skills (essential);
  • Effective inter-personal skills (essential)
  • Competent administration skills (essential);
  • Relevant qualifications and experience in policy, research and report writing (highly desirable);
  • Sound IT knowledge and administrative skills (highly desirable);
  • Excellent communication skills (both verbal and written);

NATA supports flexible work practices. The terms and conditions of employment are generous and commensurate with the requirements for the job. For further details please contact the HR department on 02 9736 8222 quoting reference 2019-42.

If you are interested in this position, please send a covering letter, the names of two referees and a detailed resume to:

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications close 16 December 2019.

NATA is an equal opportunity employer and maintains a non-smoking workplace.

Websites: www.nata.com.au and www.ilac.org


Helpdesk Specialist

  • Based in Rhodes - Free parking
  • Full-time position
  • Small Team

The National Association of Testing Authorities, Australia (NATA) is Australia’s national accreditation body which provides independent assurance of the technical competence and integrity of organisations for clients who require confidence in the delivery of their products and services.

We are seeking to appoint a full-time Helpdesk Specialist in our Sydney office.

About the role

As a Helpdesk Specialist the position requires a customer-focused person to provide technical support for desktops, printers, applications, VoIP phones and related peripheral technologies to staff within NATA. This position requires in-depth technical knowledge of the desktop environment and must be able to communicate technical information to business users.

Skills and experience

  • Tertiary education and/or extensive experience in information technology or computer science and at least 3 years of experience providing IT helpdesk support is required.
  • Extensive practical knowledge in PC hardware and software installations, upgrades and  support
  • In-depth knowledge of Microsoft Windows operating systems, Microsoft Office Suites, Microsoft Visio, Microsoft Outlook, LANS, and PCs.
  • Working knowledge of Windows Active Directory, Citrix XenApp, the Citrix Access Gateway, AD network Account management and systems back-up procedures.
  • An understanding of Asset Management lifecycle process and supporting Configuration Management processes would be advantageous
  • Ability to investigate & problem solve in a timely manner
  • Experience in procuring IT Hardware and software is desirable.

About NATA

NATA is a membership based not for profit organisation and has been contributing to the quality of the nation’s technical infrastructure and servicing its members for over 70 years since 1947. NATA undertakes accreditation activities that ensure Australian conformance assessment organisations, including laboratories, inspection bodies, calibration services, producers of certified reference materials and proficiency testing scheme providers, have technical competence to carry out specified tasks in accordance with relevant international and Australian standards. NATA’s work increases community confidence and trust in the services offered by accredited facilities, mitigates risk, improves tendering success and facilitates trade.

NATA has approximately 200 staff nationwide with its head office in Sydney and has State offices in mainland State capital cities.  A unique feature of NATA’s business model is the 3,000 strong volunteers who contribute their deep technical knowledge, highly developed skills, and extensive industry experience to NATA’s causes in their respective role as Technical Experts, Committee members, and directors on NATA’s Board. 

Salary and Conditions 

Standard work hours are 37.5 hrs week. We offer a competitive salary package and an excellent work environment.  For further details please contact the HR department on 02 9736 8222 quoting reference 2019-38.

If you are interested in this position, please send a covering letter and a detailed resume to the following email address:

Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Applications close 20 September 2019.

Permanent Australian Residency is a pre-requisite for this position.

NATA is an equal opportunity employer and maintains a non-smoking workplace.