Reports issued by NATA-accredited facilities

A test report, calibration certificate, or any similar document serves as a statement on the activities performed, the results of these activities and, where necessary, may include relevant information required to interpret these results. Hereafter, these documents shall simply be referred to as 'reports'.

Note: Certain accreditation programs and/or industries (referred to as ‘Activity Types’ in scopes of accreditation) do not allow the inclusion of interpretations and opinions on reports. Refer to the relevant industries’ Appendix available from the Accreditation Information section.

For further information, see Use of the NATA emblem, NATA endorsement and references to accreditation .

The NATA Endorsement

NATA-accredited facilities are encouraged to apply the NATA endorsement on reports for results on activities covered under their scope of accreditation. However, not all NATA facilities may issue endorsed reports on all occasions. For example, if a facility's client requests testing only on activities outside its scope of accreditation (that is, outside the range of activities for which they have been specifically accredited by NATA) then the facility is NOT permitted to apply the NATA endorsement.

An endorsed report may, however, contain results on activities that fall outside the facility's scope of accreditation, or results from other facilities, so long as these results are clearly identified as such (and the report at least includes results on activities for which the facility holds accreditation).

Where results from another accredited facility are included, the following additional information must be added:

  1. identification of the accredited facility by the name in which accreditation is held and the accreditation number; and 
  2. endorsed report/document identification.

What MUST be included in a NATA report?

Reports from accredited facilities must include the information prescribed in the relevant international standard against which the facility is accredited e.g. ISO/IEC 17025 for testing and calibration activities, ISO 15189 for human pathology facilities, ISO/IEC 17020 for inspection, ISO 17034 for reference material producers, and ISO/IEC 17043 for proficiency testing scheme providers..

Different industries and programs may have different and/or additional reporting requirements. These are included in the relevant industries’ Appendix.

What about calibration certificates?

Calibration certificates (calibration reports) from accredited facilities must include the information prescribed in the relevant international standard against which the facility is accredited. For example, ISO/IEC 17025 for calibration activities, and in the industries’ Appendix.

What if there is no endorsement on the report?

The same requirements apply for activities performed under a facility's scope of accreditation, regardless of whether an endorsed report is issued or not. As mentioned previously, use of the endorsement is optional.

Can a facility issue a preliminary report?

Preliminary reports (however named) may be issued when components of a test or suite of tests have not yet been completed. However, those results which are reported must be checked and authorised and the status of the report evident i.e. preliminary. This includes reports which are accessible to an enquirer electronically.

Where an accredited facility issues a preliminary report prior to the final report, the final report shall contain a reference to the preliminary report.

No report, whether preliminary or final, shall include results which have not been authorised for release.

What about reports from Verifying Authorities?

NATA accredited facilities that have been appointed as Verifying Authorities by the National Measurement Institute of Australia (NMI) must comply with reporting, calibration and test method requirements of NMI where relevant, and hold Regulation 13 certificates for their reference equipment. Such facilities should contact NMI to ensure that they are aware of current requirements for Verifying Authorities.

What if the facility has subcontracted the activity to another facility?

When the report contains results of tests performed by subcontractors, these results should be clearly identified.

When a calibration has been subcontracted, the facility performing the work must issue the calibration certificate to the contracting facility.

What if the facility wishes to amend my report or calibration certificate?

Material amendments to a report or calibration certificate after they have been issued must be made only in the form of a further document, which includes the statement:

"Supplement to Test Report [or Calibration Certificate], serial number ... [or as otherwise identified]",

or an equivalent form of wording.

When it is necessary for the facility to issue a complete new report or calibration certificate, they must uniquely identify the new report and include a reference to the original that it replaces.

Where can I get more information?

If you have any further questions about a report you have received from a NATA accredited facility, please do not hesitate to contact your nearest  NATA office.